Responsible Entity

The entity responsible for data processing on this website is:

Great Moments Gastro GmbH

Bahnhofbuffet Olten
Between platforms 4 and 7

Bahnhofstrasse 22
CH-4600 Olten

Collection and Processing of Personal Data

We process personal data that arises when you visit our website or when you contact us directly.

This includes in particular:

• Contact data (name, email address, phone number)
• Content data (enquiries, reservations, messages)
• Usage data (pages visited, duration of stay, interactions)
• Technical data (IP address, browser, operating system, device type)

Purpose of Data Processing

Data is processed in particular for the following purposes:

• Operating and optimising our website
• Handling reservations and enquiries
• Organising seminars and events
  
• Sending and managing our newsletter
• Communication via email
• Analysing usage to improve our offering
• Ensuring security and system stability

Hosting

Our website is hosted by SiteGround.

The hosting provider automatically collects and stores information in so-called server log files, which your browser transmits automatically. This includes in particular:

• IP address
• Date and time of the request
• Browser type and version
• Operating system used

This data is technically necessary to provide the website and to ensure system security.

Content Management System

Our website is based on WordPress and implemented using Elementor.

We use Cookiebot to manage cookies and user consent.

Cookies and Consent

Our website uses cookies.

Cookies are small text files that are stored on your device.

We distinguish between:

• Necessary cookies (for the operation of the website)
• Functional cookies
• Statistical cookies

These are managed via our cookie consent tool.
You may adjust or withdraw your consent at any time.

Cookie and Tracking Settings

You may adjust your cookie settings or withdraw previously granted consent at any time.

This may limit or fully prevent the collection of your usage data, particularly through analytics and marketing tools.

Cookies that have already been set can also be deleted via your browser settings.

Newsletter and Mailchimp

We use Mailchimp, a service provided by Intuit Inc., USA, to send our newsletter.

When you subscribe, the contact details you provide are transmitted to Mailchimp and processed for the purpose of sending and managing the newsletter. Technical data and information about the use of the newsletter may also be processed. When using Mailchimp, personal data may be transferred to the USA. Appropriate contractual data protection safeguards are in place.

You can unsubscribe from the newsletter at any time using the unsubscribe link included in every newsletter.

Web Analytics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google.

Google Analytics uses cookies that enable an analysis of your use of the website.

The following data may be processed:

• IP address (shortened/anonymised)
• Usage behaviour
• Visited pages and interactions
• Technical information about the device

IP anonymisation is activated on this website, meaning your IP address is shortened within Switzerland or the EU.

Processing is based on your consent.

You may prevent the storage of cookies through your browser settings or withdraw your consent via the cookie tool.

Third-Party Services

External services may be integrated on our website, in particular:

• Google Fonts (fonts)
• Google Maps (location display)

When accessing these services, a connection to the providers’ servers may be established.
In particular, IP addresses may be transmitted.

Social Media

We maintain profiles on the following platforms:

• Facebook
• Instagram
• LinkedIn

When you visit our profiles, the data protection policies of the respective providers apply.

This may involve data processing outside Switzerland or the EU.

Disclosure of Personal Data

Personal data is only disclosed where necessary, in particular to:

• Hosting providers
• IT and web service providers
  
• Newsletter and communication service providers
• Analytics and tracking providers
• Authorities where legally required

Data Transfers Abroad

When using services such as Google, Mailchimp or social media platforms, data may be transferred to countries that do not provide an equivalent level of data protection.

We ensure that appropriate safeguards are in place, in particular:

• EU standard contractual clauses
• Contractual agreements with service providers

Data Retention

Personal data is stored only for as long as necessary for the respective purposes or as required by legal retention obligations.

Data Security

We implement appropriate technical and organisational measures to protect your data.

Our systems are regularly reviewed and continuously developed.

Your Rights

Within the framework of applicable law, you have the right to:

• Obtain information about your stored data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing

To exercise your rights, simply contact us by email.

Amendments

We reserve the right to amend this privacy policy at any time.

The current version published on our website shall apply.

Disclaimer

The content of our website is created with the utmost care and is regularly reviewed. However, we cannot guarantee the accuracy, completeness or timeliness of the information provided.

We assume no responsibility for the content of external websites to which we provide links. Their operators are solely responsible for their content.